Week 3
Summary: This week I learned how social innovation is about solutions. Those solutions are found by figuring out problems that caused them in the first place. This can be done through understanding wicked problems, using the 5 whys, and understanding analysis’ (root cause, cause and effect, and Fishbone). Response to readings: I found myself understanding a concept from another class because of this class! In my Advocacy and Advertising class I was learning tips for effective client relationship management. One of the tips did not sit right with me. The tip was to help the company (the person or company that the brand name client was hiring for advertising means) to defend their creative work when the client decides not to go with the idea. I understand defending one’s work, but I did not agree with the suggestion that if the client decided not to go with the idea, that they were “bullying” them. That is a strong word to desc...